Shipping policy

Joy and Vitality Centre will ship with the method you select from the available options at checkout. The estimated time of the arrival of your product should be considered as an estimate only, and Joy and Vitality Centre will not be responsible for any damages due to delays in shipping.

Shipping times listed are for shipping only and do not include the 3-7 day order processing time.

Options and cost for shipping will be provided in the checkout page when you make a purchase. You are responsible for all federal and provincial shipping related taxes, and you agree to comply with all export laws of Canada that apply to the products purchased or received under this agreement.

Joy and Vitality Centre uses third party shipping service providers to ship its products. As such, Joy and Vitality Centre will not be liable for any loss, damages (direct or indirect) or expense due to shipping. Title and risk of loss shall pass to you at the moment the product that you have purchased is transferred to the third party shipping service provider. If a package arrives damaged, we are happy to place a claim with Canada Post or Fedex on your behalf.